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Grievance Update - Environmental, Social & Governance

Date
Complainant
Source
Issue
Status
Jan 2022
SEAG
Complaint from Sabah Environment Action Group (SEAG)

Alleged release of Hexane from waste into atmospere of Sabah

Has Been Addressed
Jun 2021
Andy Hall
Grievance highlighted by Andy Hall; Migrant worker and labour rights activist.

Email received from Andy Hall on 25 June 2021 regarding issues shown below:
i) Follow-up arrangements for returning workers who are currently on home-leave in Bangladesh.
ii) Allegation of underpayment to 25 affected workers.

Has Been Addressed
Jun 2021
Andy Hall
Grievance highlighted by Andy Hall; Migrant worker and labour rights activist.

i) Andy Hall shared through WhatsApp’s and E-mail highlighting that he received information from a grievance raiser that two of IOI’s estates collected deposits from 7 Bangladeshi workers [1 worker for RM1,500 and 6 others for RM775] who went on leave back to Bangladesh with the assurance that the deposits will be returned once they are back to the estates.

ii) The same grievance raiser also highlighted that the Bangladeshi workers paid as much as RM 19,000 to 20,000 as “Recruitment Fees” to secure their employment opportunity at IOI.

Has Been Addressed
Nov 2020
Community, Desa Sukaramai
Issue raised by community at IOI concessions in Ketapang, West Kalimantan, Indonesia (PT Kalimantan Prima Agro Mandiri)

Dispute regarding the timeline on land compensation.

Articles related to this issue can be found here

Has Been Addressed
Oct 2020
Finnwatch
Grievance highlighted by an NGO

Finnwatch sent an E-mail to IOI on 27 August 2020, informing us that they have been contacted by a grievance raiser highlighting several allegations on behalf of five workers working at IOI’s Mekassar Estate. Major allegations raised consist of:

 

i) Mistreatment from the estate’s supervisor;

ii) Inconsistency in issuance of Personal Protective Equipment (PPE);

iii) Not allowing to speak to auditors;

iv) Dissatisfaction regarding housing facilities;

v) Disagreement in wages payment; and

vi) Alleged payment of recruitment fees.

Has Been Addressed
Oct 2019
Local NGO
Grivance lodge by NGO to RSPO complaint system

On behalf of Sri Ganda villagers, a local NGO had submitted grievance to RSPO complaints system to voice their dissatisfaction of the existing water supply facility provided by Unico Desa Plantation in May 2019. The progress of the case can be found here

Has Been Addressed
Apr 2019
Aidenvironment
PT. KPAM, IOI’s subsidiary in West Kalimantan, Indonesia

In its February – March 2019 Monitoring Report, Aidenvironment alerted IOI that there could be some peat clearing activity occurring on the IOI’s PT. KPAM concession in South Ketapang, Indonesia, between 2016 and 2018 and more recently from January to March 2019.

Has Been Closed
Apr 2019
SEAG
Complaint from Sabah Environment Action Group (SEAG)

Alleged illegal dumping of deoiled bleaching earth (DOBE) in Lahad Datu, Sabah

Has Been Addressed
Nov 2016
Finnwatch
Grievance highlighted by an NGO

https://www.ioigroup.com/Files/sustainability/pdf/ IOI_BSR_Summary_Report.pdf

Labour violations and recommendations as reported by Finnwatch.

Finnwatch reports can be found here

Has Been Addressed
Apr 2015
Aidenvironment
Grivance lodge by NGO to RSPO complaint system

Non-compliance related to new development area at Indonesia

Has Been Addressed