Position Level
Junior Executive
Job Type
Permanent
Location
Putrajaya
Experience
Minimum 1-2 years of working experience in human resource field
Qualification
Degree in Human Resource Management or equivalent
Responsibilities
- Responsible in maintaining records of IOI Hotline, IOI Mesra & Employee Engagement.
- To organize and store complaint files securely.
- Responsible to track complaint resolution outcomes and feedbacks.
- Responsible for analyzing complaint data by working appropriate personnel to find solutions and involve in report writing process.
- Involve in investigation process and report writing as well as report on trends and patterns related to complaints.
- Ensuring complaints are resolved fairly and efficiently.
- Involve in sustainability matters and foreign labour issues.
Job Requirements
- Candidate must possess at least a Bachelor’s Degree in Human Resource Management or equivalent.
- At least 1-2 years of working experience in human resource field.
- Knowledge on labour law and foreign labour management is an advantage.
- Knowledge to analyze and assess data with good report writing skill.
- Good communication and interpersonal skills.
- Commitment to employee engagement, service and satisfaction.
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